Baker – Rensko Holdings
Baker
Tim Hortons Baking Program
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
- Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
- Enhances the Customer Service experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- Promptly executes service recovery for any Customer Service concerns or complaints by making it right with the guest, regardless of involvement in the issue
- Listens carefully to Customer Service concerns and apologizes for the experience in the case of a complaint
Restaurant Operations
- Follows all Operations standards and guidelines for preparation of products and operation of equipment, according to training and operational materials provided
- Monitors fridge and freezer product inventory and submits order quantities
- Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
- Receives and responds to showcase and product needs from the Restaurant Front
- Assists in serving guests in the Restaurant Front when necessary
- Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log
- Cleans and maintains the production area in the restaurant
Policies & Procedures
- Follows all restaurant policies, procedures and standards
- Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Management team
Health & Safety
- Works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Must be 16 years of age or older.
Brand: Tim Hortons
Address: 9685 Johnstown Rd New Albany, OH - 43054
Property Description: 10986 - JOHNSTOWN ROAD OH
Property Number: 10986
JobCroissant's Take
This Tim Hortons Baker position with Rensko Holdings in New Albany presents a solid entry to commercial baking that emphasizes consistent product quality, strict adherence to food safety, and customer-facing service skills. The role's focus on the Always Fresh procedure, shelf life standards, time and temperature logging, and minimizing waste demonstrates a strong commitment to operational excellence and respect for artisanal principles of freshness and accuracy, even within a high-volume setting. Candidates who value routine, process-driven production, and a fast-paced environment will appreciate the clear procedures for production sheets, inventory monitoring, and equipment operation, which also support a predictable workflow and learning opportunities in large-scale bakery operations. The job highlights customer interaction through the S.E.T. Principles and service recovery responsibilities, pointing to a team-oriented culture where frontline communication and presentation matter. While this is a corporate baking role rather than a craft pâtissier position, it still celebrates baking fundamentals, quality ingredients handling, and the craft of delivering fresh product daily. For bakers seeking steady full-time work with practical skill development in food safety, speed of service, and customer engagement, this is a worthwhile opportunity. This position could be especially good for candidates who want to build reliable bakery experience and grow within a structured restaurant operations environment.
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