Baker – Rensko Holdings
Baker
Tim Hortons Baking Program
- Follows the guaranteed Always Fresh procedure to ensure products are always fresh and always accurate; adheres to product shelf life standards to ensure the best quality product is available to guests
- Delivers consistent and outstanding Customer Service by maintaining a showcase that is appealing for guests and contains the minimum quantity and variety standards to ensure proper product selection is available
- Enhances the Customer Service experience through friendly attitude, attentive behavior and following the S.E.T. Principles: Smile, Eye Contact, Thank You
- Helps support speed of service targets by working quickly and efficiently to fill orders and meet customer needs in the restaurant and drive thru
- Promptly executes service recovery for any Customer Service concerns or complaints by making it right with the guest, regardless of involvement in the issue
- Listens carefully to Customer Service concerns and apologizes for the experience in the case of a complaint
Restaurant Operations
- Follows all Operations standards and guidelines for preparation of products and operation of equipment, according to training and operational materials provided
- Monitors fridge and freezer product inventory and submits order quantities
- Prepares all products as required, minimizing food waste through the production of smaller quantities of food more often throughout the day; records prepared items and waste on the production sheet
- Receives and responds to showcase and product needs from the Restaurant Front
- Assists in serving guests in the Restaurant Front when necessary
- Regularly takes temperatures of the required products, fridges and freezers and records information in the Time & Temperature Log
- Cleans and maintains the production area in the restaurant
Policies & Procedures
- Follows all restaurant policies, procedures and standards
- Supports a clean environment that is ready for rush periods and time-sensitive requests through regular clean up, organization and stocking of the kitchen
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Management team
Health & Safety
- Works in compliance with occupational health and safety legislation
- Knows, understands and follows safe work practices and procedures
- Uses or wears personal protective equipment or clothing as required
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
Must be 16 years of age or older.
Brand: Tim Hortons
Address: 941 Coshocton Avenue Mount Vernon, OH - 43050
Property Description: 10979 - HILL TH-MV, OH
Property Number: 10979
JobCroissant's Take
This Tim Hortons baker role with Rensko Holdings in Mount Vernon appears to be a solid entry to mid-level position that emphasizes consistent quality, operational discipline, and customer-focused service. The clear focus on the Always Fresh procedure, shelf life standards, time and temperature logs, and waste minimization shows a strong commitment to food safety and efficient production practices, which is attractive for candidates who value structure and reliability. Daily tasks that include showcasing products, interacting with guests, and supporting drive-thru service indicate a balanced mix of baking craft and front-of-house exposure, offering good experience in both customer service and fast-paced kitchen operations. The routine operational training and adherence to standards suggest opportunities to deepen technical skills with standardized methods, while the fast service environment can build speed and consistency under pressure. While the posting does not detail pay or progression, the emphasis on teamwork, S.E.T. principles, and maintaining an appealing showcase points to a supportive service culture and transferable skills for future roles. Enthusiasts of practical, recipe-driven baking and artisanal care will appreciate the focus on product freshness and quality ingredients implied by these standards. For a candidate who enjoys structured procedures, steady customer interaction, and honing reliable baking techniques, this could be a very good fit.
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